Fashion Boutique (example)
The challenge
The owner was manually responding to 80–120 WhatsApp product inquiries every day, taking 3–4 hours that pulled her away from buying trips and inventory. Most questions were about stock availability, sizing, and delivery.
What we built
We built a WhatsApp AI agent trained on their product catalog and FAQ. It handles stock queries instantly, captures order intent, and escalates complex or payment questions to the owner. Inventory sync runs daily.
Results
3.5 hrs/day
saved on message handling
< 2 min
average first response (was 45 min)
28%
increase in completed orders from chat
"The owner now runs WhatsApp from her phone once in the morning — the agent handles the rest."